PharmaForce 2015 (past event)
August 25 - 27, 2015
Sheraton Pentagon City, Arlington, VA
Contact Us: 1.888.482.6012
Stakeholder Engagement Strategies In The New Healthcare Era
07:15 - 08:00 Registration & Breakfast In The Social Zone
08:00 - 08:05 Welcome Remarks
08:05 - 08:15 Connecting Innovators - Opening Ice Breaker
You know that awkward moment when you make eye contact with the person sitting opposite you, say a polite hello, then never speak again? Well, this does NOT happen at PharmaForce. We know you need quality connections in order to further your business and career goals, so we’ll set you up for success. In this quick ice breaker, you’ll learn your new friends’ names, common goals, and already be miles closer to achieving them with the new network you are building.
08:15 - 08:30 Chairperson’s Opening Address
08:30 - 08:50 Evolving Your Digital Promotion Strategy To Maximize Engagement Of HCPs
The iPad has been used for years now in our industry, and we are finally at a place to understand what is effective to engage physicians - though it's probably not what you think. Our speaker has spent a significant amount of time analyzing what is actually effective for physician/sales rep discussions, and will share that during this presentation. You'll learn that brand tools, and our way of thinking, will have to evolve to allow the customers to use the iPad and other tools during sales calls. This presentation will ensure your digital strategy is ready for 2016.
• While we’ve been using the iPad for years, we’ve learned what we think is effective actually is not
• Sharing research on the types of digital tools that will engage customers during a sales rep discussion
• Why and where reps have to evolve back to traditional paper to engage HCPs
• While we’ve been using the iPad for years, we’ve learned what we think is effective actually is not
• Sharing research on the types of digital tools that will engage customers during a sales rep discussion
• Why and where reps have to evolve back to traditional paper to engage HCPs
08:50 - 09:10 Multichannel Marketing For Pharmaceuticals: Spotlight On The Patient Journey
Executive, Oracle Marketing Cloud
Oracle Marketing Cloud
Kristy Junio
Senior Director of Healthcare & Life Sciences Industry SolutionsOracle Marketing Cloud
09:10 - 10:00 PANEL: Launch Readiness And Planning Best Practices
Speakers:
Joe Renda Senior Director, BioPharmaceutical Commercial Operations & Effectiveness Novo Nordisk
Bob Holliday Senior Director, Therapeutic Knowledge; Commercial Training & Development Sanofi US
Jay Sabbah HIV Commerical Launch Lead, Middle East North Africa ViiV Healthcare
Keith Willis Associate Director, Sales & Access Learning Bristol-Myers Squibb
Chris Cestaro VP Marketing & Business Development Zephyr Health
Joe Renda Senior Director, BioPharmaceutical Commercial Operations & Effectiveness Novo Nordisk
Bob Holliday Senior Director, Therapeutic Knowledge; Commercial Training & Development Sanofi US
Jay Sabbah HIV Commerical Launch Lead, Middle East North Africa ViiV Healthcare
Keith Willis Associate Director, Sales & Access Learning Bristol-Myers Squibb
Chris Cestaro VP Marketing & Business Development Zephyr Health
There are 400 drug launches predicted over the next 3 years globally. Brand managers need to gear up their marketing strategy and data of potential prescribers and patients, and need to ensure their sales teams are trained effectively in the new drug’s science to communicate it to payers and physicians. This also requires a shifting of resources in the sales team to ensure proper coverage (should the drug be part of a portfolio, or should reps focus solely on the new drug?) Learn from some of big pharma's best launch leaders:
Novo Nordisk
Sanofi US
- Planning appropriate launch timelines
- Building a comprehensive launch training plan
- Determining what kind of commercial efforts will yield the best results
Joe Renda
Senior Director, BioPharmaceutical Commercial Operations & EffectivenessNovo Nordisk
Bob Holliday
Senior Director, Therapeutic Knowledge; Commercial Training & DevelopmentSanofi US
10:00 - 10:20 Sales Force Effectiveness Initiatives – Impact Worth The Investment
The pharmaceutical industry has a rich history of investments in SFE, but sales leaders must continuously justify additional investment in field force effectiveness, particularly as new sales roles emerge and the role of the rep evolves. A new ZS study shows SFE investments make a real impact, with returns from 8%-23%. That’s money you don’t want to leave on the table.
We’ll discuss:
• The impact SFE initiatives can have on sales and profit growth
• How to articulate the business case for SFE investments
• Key factors that determine how big the benefits could be for your company
• Specific implications for the pharmaceutical industry
We’ll discuss:
• The impact SFE initiatives can have on sales and profit growth
• How to articulate the business case for SFE investments
• Key factors that determine how big the benefits could be for your company
• Specific implications for the pharmaceutical industry
10:20 - 11:05 Morning Refreshment & Networking Break In The Social Zone
11:05 - 11:35 PANEL: Pharmacies And Pharmacy Groups: Understanding What They Want From Us
You need to examine your retailer health strategy and how that fits into your company's mission. It is no longer about selling a drug; it is about selling a life style and a health solution. This panel will ensure your retailer and pharmacy strategy complements the current state of retail health solutions.
• Many pilot programs for calling on pharmacies were carried out last year. What were the results? What worked best?
• Understanding what the pharmacy groups think of our industry and how they want us to interact with them – hearing it straight from their mouths
• What methods of communication and type of info are preferred? How should the sales force be involved?
• What will next year bring? Shifting commercial resources to respond to this new important player in the payer space
• Many pilot programs for calling on pharmacies were carried out last year. What were the results? What worked best?
• Understanding what the pharmacy groups think of our industry and how they want us to interact with them – hearing it straight from their mouths
• What methods of communication and type of info are preferred? How should the sales force be involved?
• What will next year bring? Shifting commercial resources to respond to this new important player in the payer space
11:35 - 11:55 Effective Sales Quality And Coaching For Commercial Success: Lessons From The Financial Industry
11:55 - 12:55 Interactive Roundtable Discussions
Speakers:
Karen Miller President and Managing Director marcomCore
Randy Gay VP Professional Development TherapeuticsMD
Debra Hussain Senior Director of Marketing - Men's Health Eli Lilly and Company
Richard Whitehead Chief Operating Officer CSL Software Solutions
Jim Immormino Former VP, Commercial Innovation & Strategy, Oncology Novartis
Namita Kalyan Associate Principal ZS Associates
Kristy Junio Senior Director of Healthcare & Life Sciences Industry Solutions Oracle Marketing Cloud
Neil Bloking VP, Quality Assurance & Metrics TD Bank
Karen Miller President and Managing Director marcomCore
Randy Gay VP Professional Development TherapeuticsMD
Debra Hussain Senior Director of Marketing - Men's Health Eli Lilly and Company
Richard Whitehead Chief Operating Officer CSL Software Solutions
Jim Immormino Former VP, Commercial Innovation & Strategy, Oncology Novartis
Namita Kalyan Associate Principal ZS Associates
Kristy Junio Senior Director of Healthcare & Life Sciences Industry Solutions Oracle Marketing Cloud
Neil Bloking VP, Quality Assurance & Metrics TD Bank
Did a presentation from earlier in the day spark your interest? Of course! Now you get to sit down with that speaker and 10 – 15 other attendees to dissect and debate the topic further. Or choose a new focus area you want to learn more about. (Be sure to divide and conquer with your teammates!) Either way a breadth of expertise will be shared and you get to ask the questions you need answers to.
Choose 2 (30 minutes each)
#1 Effective Sales Quality And Coaching For Commercial Success: Lessons From The Financial Industry
Richard Whitehead, Chief Operating Officer, CSL Software Solutions
Neil Bloking, VP, Quality Assurance & Metrics, TD Bank
#2 Finding The Sweet Spot: Enhancing Customer Experience While Meeting The Needs Of A Commercial Business
Deb Hussain, Senior Director of Marketing - Men's Health, Lilly USA
#3 Evolving Your Digital Promotion Strategy To Maximize Engagement Of HCPs
Jim Immormino, Former VP, Commercial Innovation & Strategy, Oncology, Novartis
#4 Hiring Top Performers For Your Commercial Teams
Randy Gay, VP, Professional Development, TherapeuticsMD
#5 Document Control The Easy, Efficient, And Compliant Way
Karen Miller, President and Managing Director, marcomCORE
#6 Multichannel Marketing For Pharmaceuticals: Spotlight On The Patient Journey
Kristy Junio, Senior Director of Healthcare & Life Sciences Industry Solutions, Oracle Marketing Cloud
#8 Sales Force Effectiveness Initiatives – Impact Worth The Investment
Namita Kalyan, Associate Principal, ZS Associates
marcomCore
Oracle Marketing Cloud
Choose 2 (30 minutes each)
#1 Effective Sales Quality And Coaching For Commercial Success: Lessons From The Financial Industry
Richard Whitehead, Chief Operating Officer, CSL Software Solutions
Neil Bloking, VP, Quality Assurance & Metrics, TD Bank
#2 Finding The Sweet Spot: Enhancing Customer Experience While Meeting The Needs Of A Commercial Business
Deb Hussain, Senior Director of Marketing - Men's Health, Lilly USA
#3 Evolving Your Digital Promotion Strategy To Maximize Engagement Of HCPs
Jim Immormino, Former VP, Commercial Innovation & Strategy, Oncology, Novartis
#4 Hiring Top Performers For Your Commercial Teams
Randy Gay, VP, Professional Development, TherapeuticsMD
#5 Document Control The Easy, Efficient, And Compliant Way
Karen Miller, President and Managing Director, marcomCORE
#6 Multichannel Marketing For Pharmaceuticals: Spotlight On The Patient Journey
Kristy Junio, Senior Director of Healthcare & Life Sciences Industry Solutions, Oracle Marketing Cloud
#8 Sales Force Effectiveness Initiatives – Impact Worth The Investment
Namita Kalyan, Associate Principal, ZS Associates
Karen Miller
President and Managing DirectormarcomCore
Kristy Junio
Senior Director of Healthcare & Life Sciences Industry SolutionsOracle Marketing Cloud
12:55 - 13:55 Lunch
Track A: Sales Force Effectiveness & Training
13:55 - 14:15 SALT: Accelerating Best-In-Class Learning Transfer To Reduce Learning Scrap
As a follow up to the 2014 PharmaForce conference presentation on using Sustainable Learning Transfer for greater business impact, The Commercial Sales Leadership Development Team at Janssen Pharmaceuticals is focusing its efforts on measuring and reducing learning scrap to exceed industry benchmarks.
By introducing the concept of Concierge Leadership and enabling supervisor activation, the team has demonstrated positive increases in year over year results in its leadership curriculum.
Key takeaways:
• Accelerating speed and time to job impact beyond traditional learning events
• Increasing financial performance by increasing productivity
• Driving learning effectiveness by doing more with less in the new learning environment
• Engaging leadership to monitor, coach, and pull through training
Janssen Pharmaceutical Companies of Johnson & Johnson
• Accelerating speed and time to job impact beyond traditional learning events
• Increasing financial performance by increasing productivity
• Driving learning effectiveness by doing more with less in the new learning environment
• Engaging leadership to monitor, coach, and pull through training
Cecil W. Johnson
Director, Commercial Sales Leadership Development, Commercial ExcellenceJanssen Pharmaceutical Companies of Johnson & Johnson
Track B: Multichannel Marketing & Brand Strategy
13:55 - 14:15 Novel Ideas For Your Co-Pay Mitigation Strategy
• Looking at how co-pay cards have progressed over the past 10 years
• With co-pay cards commoditizing the market what should their role be in your marketing strategy?
• Examining the most innovative examples of today’s successful co-pay cards
• Other ways to build co-pay mitigation into your marketing strategy
Daiichi Sankyo, Inc.
• With co-pay cards commoditizing the market what should their role be in your marketing strategy?
• Examining the most innovative examples of today’s successful co-pay cards
• Other ways to build co-pay mitigation into your marketing strategy
Michael Johnson
President, The Beaumont Group, LLC & Former Brand Director, SavaysaDaiichi Sankyo, Inc.
VP Think Tank
13:55 - 14:15 By Invitation Only
It’s a private room set away from the busy conversations of the conference – you have to be on the list to get in. Only a small group has assembled, 15 or so. Mike Moran from GSK starts things off, and as you introduce yourselves, it’s confirmed you are all VPs or higher executives, the true leaders and decision makers in marketing and sales.
A couple weeks before the conference each participant responds to a quick email to share what they’d like to talk about in this exclusive setting. The ideas are developed into three larger talking points that you’ll waste no time diving into. The candidness of your colleagues is impressive and in just 60 minutes you’ll walk away inspired, full of insight, and with a new tight network of senior-level colleagues at the leading pharma companies.
Seating is limited. To request your space, contact Program Director Sara Mueller at 239.529.6917 or sara.mueller@wbresearch.com.
A couple weeks before the conference each participant responds to a quick email to share what they’d like to talk about in this exclusive setting. The ideas are developed into three larger talking points that you’ll waste no time diving into. The candidness of your colleagues is impressive and in just 60 minutes you’ll walk away inspired, full of insight, and with a new tight network of senior-level colleagues at the leading pharma companies.
Seating is limited. To request your space, contact Program Director Sara Mueller at 239.529.6917 or sara.mueller@wbresearch.com.
Track A: Sales Force Effectiveness & Training
14:15 - 14:35 Best Practices In Communicating Insights To A Field Team
• Why a national sales strategy should be consistently refined and prioritized for local execution based on current, unique territory dynamics, to drive strategic guidance and decision support beyond the call plan
• How to ingrain your localized strategy into your reps' daily territory management with proactive just-in-time territory, customer and performance insights
• Why marketing strategy and sales execution need to complement each other to achieve enhanced brand performance
• How to effectively leverage available technology, applications, information and resources to optimize sales execution and enhance brand performance
• How to ingrain your localized strategy into your reps' daily territory management with proactive just-in-time territory, customer and performance insights
• Why marketing strategy and sales execution need to complement each other to achieve enhanced brand performance
• How to effectively leverage available technology, applications, information and resources to optimize sales execution and enhance brand performance
Track B: Multichannel Marketing & Brand Strategy
14:15 - 14:35 Start Doing And Promoting Patient Adherence Programs Successfully
• Getting at the root of what inhibits adherence
• How to support patients with a high risk for non-adherence
• The best way for brand managers to promote adherence programs
• Establishing how pharma, payers, and providers should work together to achieve adherence
marcomCore
• How to support patients with a high risk for non-adherence
• The best way for brand managers to promote adherence programs
• Establishing how pharma, payers, and providers should work together to achieve adherence
Karen Miller
President and Managing DirectormarcomCore
VP Think Tank
14:15 - 14:35 By Invitation Only (Continued)Track A: Sales Force Effectiveness & Training
14:35 - 14:55 Effectively Implementing A New, Restructured Compensation Strategy
With health outcomes gaining more focus, more power moving to payers and consumers, and field forces being reorganized to complement new drug portfolios, compensation strategies are getting shifted. Learn where to begin when you are ready to restructure your compensation strategy, and how to keep it a successful long-term program.
- Getting into the hearts and minds of the people within your company to get them engaged and committed to supporting the program
- How to garner this support at different levels within your organization, from the executive suite to individual sales managers
- As a trailblazer with no guide book to follow, what are the best ways to develop systems and processes to support your new compensation strategy?
- Determining how to benchmark the effectiveness of your restructured compensation strategy for the long term
Track B: Multichannel Marketing & Brand Strategy
14:35 - 14:55 Mega Trends: The Intersection Of Pharma And Consumer ProductsVP Think Tank
14:35 - 14:55 By Invitation Only (Continued)Track A: Sales Force Effectiveness & Training
14:55 - 15:35 PANEL: Performance Tracking, Incentives, and Compensation: Aligning Your Strategies To Achieve Desired Results
As the healthcare industry continues to shift, your field force effectiveness strategies must also shift in response. Learn the latest tools, strategies and insights into building the most powerful sales team in today's environment.
• Determining the best methods for tracking field rep performance
• Establishing the data you need to follow and how to make better sense of it
• Identifying the goals of your brand and sales strategy to align incentives and compensation with your objectives
• How will incentives and compensation shift as a result of the changing healthcare landscape
• Determining the best methods for tracking field rep performance
• Establishing the data you need to follow and how to make better sense of it
• Identifying the goals of your brand and sales strategy to align incentives and compensation with your objectives
• How will incentives and compensation shift as a result of the changing healthcare landscape
Track B: Multichannel Marketing & Brand Strategy
14:55 - 15:35 WORKSHOP: Increasing Patient Engagement And Enrollment – A Cross-Functional Session Between Business And IT
The dynamic duo of Augusto Penjasoff and Ed Stelmack will lead you through an interactive workshop exploring a key initiative they carried out at AZ to increase patient engagement and enrollment.
• Exploring key patient-focused initiatives that will increase engagement, enrollment, and prescription rates
• Using innovation to engage more patients
• How regulation is impacting patient marketing and communication
• Overcoming the challenges associated with patient engagement: What worked for us and how we’d do things differently
AstraZeneca
AstraZeneca
• Exploring key patient-focused initiatives that will increase engagement, enrollment, and prescription rates
• Using innovation to engage more patients
• How regulation is impacting patient marketing and communication
• Overcoming the challenges associated with patient engagement: What worked for us and how we’d do things differently
Augusto Penjasoff
Global Head of Innovation, Digital Multi-Channel & Learning Academies ITAstraZeneca
Edward Stelmack
US & Global Commercial IT Director - Innovation, Digital & Leanring COEAstraZeneca
VP Think Tank
14:55 - 15:35 By Invitation Only (Continued)Track A: Sales Force Effectiveness & Training
15:35 - 15:45 Innovation Spotlight: Field Force FeedbackTrack B: Multichannel Marketing & Brand Strategy
15:35 - 15:45 Innovation Spotlight15:45 - 16:30 Afternoon Refreshment Break In The Social Zone
16:30 - 16:40 Innovation Spotlight: Intel Corporation
16:40 - 17:40 Champagne Roundtable Discussions
Speakers:
Michael Johnson President, The Beaumont Group, LLC & Former Brand Director, Savaysa Daiichi Sankyo, Inc.
Jon Barrett Executive Director, Oncology, US Marketing Eisai Inc.
John M. Daly Sr. Principal, U.S. Healthcare Solutions IMS Health
Jennifer Muszik Former Director of Marketing Effectiveness Pfizer
Haibei Jiang Deputy Director, Commercial Analytics Bayer
Dharmesh Patel Director of Patient First Operations and Administration GlaxoSmithKline
Michael Johnson President, The Beaumont Group, LLC & Former Brand Director, Savaysa Daiichi Sankyo, Inc.
Jon Barrett Executive Director, Oncology, US Marketing Eisai Inc.
John M. Daly Sr. Principal, U.S. Healthcare Solutions IMS Health
Jennifer Muszik Former Director of Marketing Effectiveness Pfizer
Haibei Jiang Deputy Director, Commercial Analytics Bayer
Dharmesh Patel Director of Patient First Operations and Administration GlaxoSmithKline
Did a presentation from earlier in the day spark your interest? Of course! Now you get to sit down with that speaker and 10 – 15 other attendees to dissect and debate the topic further. Or choose a new focus area you want to learn more about. (Be sure to divide and conquer with your teammates!) Either way a breadth of expertise will be shared and you get to ask the questions you need answers to – all while sipping a little bubbly!
Choose 2 (30 minutes each)
#1 Aligning Field Force Training And Brand Messaging To Reinforce Your Sales Strategy
Jennifer L. Muszik, Former Director of Marketing Effectiveness, Pfizer
#2 Tailoring Your Communication Plan In Specialty Care To Engage Multiple Stakeholders Across Different Channels
Jon Barrett, Executive Director, Oncology, US Marketing, Eisai
#3 Effectively Implementing A New, Restructured Compensation Strategy
Dharmesh Patel, Director Patient First Operations & Admin, Enterprise Field Ops Admin, GSK
#4 Novel Ideas For Your Co-Pay Mitigation Strategy
Michael B. Johnson, Brand Director, SavaysaTM, U.S. Marketing, Daiichi Sankyo
#5 Best Practices In Communicating Insights To A Field Team
John M. Daly, Sr. Principal, U.S. Healthcare Solutions, IMS Health
#6 Establishing A Framework To Measure The Relationship Between Digital Media Marketing Efforts And Direct/Indirect Returns
Haibei Jiang, Deputy Director, Commercial Analytics, Bayer HealthCare Pharmaceuticals
Daiichi Sankyo, Inc.
Choose 2 (30 minutes each)
#1 Aligning Field Force Training And Brand Messaging To Reinforce Your Sales Strategy
Jennifer L. Muszik, Former Director of Marketing Effectiveness, Pfizer
#2 Tailoring Your Communication Plan In Specialty Care To Engage Multiple Stakeholders Across Different Channels
Jon Barrett, Executive Director, Oncology, US Marketing, Eisai
#3 Effectively Implementing A New, Restructured Compensation Strategy
Dharmesh Patel, Director Patient First Operations & Admin, Enterprise Field Ops Admin, GSK
#4 Novel Ideas For Your Co-Pay Mitigation Strategy
Michael B. Johnson, Brand Director, SavaysaTM, U.S. Marketing, Daiichi Sankyo
#5 Best Practices In Communicating Insights To A Field Team
John M. Daly, Sr. Principal, U.S. Healthcare Solutions, IMS Health
#6 Establishing A Framework To Measure The Relationship Between Digital Media Marketing Efforts And Direct/Indirect Returns
Haibei Jiang, Deputy Director, Commercial Analytics, Bayer HealthCare Pharmaceuticals
Michael Johnson
President, The Beaumont Group, LLC & Former Brand Director, SavaysaDaiichi Sankyo, Inc.
17:40 - 18:40 Speaker Appreciation Cocktail Reception In The Social Zone
Cocktails, food, music, games. Groundbreaking speakers that contribute to a productive meeting. You.
We’ve got all the ingredients for a great party – see you there!
We’ve got all the ingredients for a great party – see you there!