Richard Whitehead

Chief Operating Officer
CSL Software Solutions

Richard Whitehead is Chief Operating officer of CSL and Co-Owner of the CSL Global organization . Richard has a wealth of experience in pharma Marketing , Sales and Business Intelligence, and joined CSL when it was a startup. Over the last 18 years CSL has grown to be a major provider of Quality Assurance and Incentive Compensation solutions to the Pharma and Banking industries. Based in Burlington VT, Richard specializes in the commercial growth of CSL and consulting / strategizing in performance management and Incentive compensation.

A thought leader on these subjects , he has spoken at and chaired many conference events in both Pharma and Financial.

Richard is also an avid adventure and track motorcyclist, and motorcycling blogger.

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda

Stakeholder Engagement Strategies In The New Healthcare Era

Thursday, April 9th, 2015

11:35 Effective Sales Quality And Coaching For Commercial Success: Lessons From The Financial Industry

11:55 Interactive Roundtable Discussions

Did a presentation from earlier in the day spark your interest? Of course! Now you get to sit down with that speaker and 10 – 15 other attendees to dissect and debate the topic further. Or choose a new focus area you want to learn more about. (Be sure to divide and conquer with your teammates!) Either way a breadth of expertise will be shared and you get to ask the questions you need answers to.

Choose 2 (30 minutes each)
#1 Effective Sales Quality And Coaching For Commercial Success: Lessons From The Financial Industry
Richard Whitehead, Chief Operating Officer, CSL Software Solutions
Neil Bloking, VP, Quality Assurance & Metrics, TD Bank

#2 Finding The Sweet Spot: Enhancing Customer Experience While Meeting The Needs Of A Commercial Business
Deb Hussain, Senior Director of Marketing - Men's Health, Lilly USA

#3 Evolving Your Digital Promotion Strategy To Maximize Engagement Of HCPs
Jim Immormino, Former VP, Commercial Innovation & Strategy, Oncology, Novartis

#4 Hiring Top Performers For Your Commercial Teams
Randy Gay, VP, Professional Development, TherapeuticsMD

#5 Document Control The Easy, Efficient, And Compliant Way
Karen Miller, President and Managing Director, marcomCORE

#6 Multichannel Marketing For Pharmaceuticals: Spotlight On The Patient Journey
Kristy Junio, Senior Director of Healthcare & Life Sciences Industry Solutions, Oracle Marketing Cloud

#8 Sales Force Effectiveness Initiatives – Impact Worth The Investment
Namita Kalyan, Associate Principal, ZS Associates